Exchanges & Returns Policy

If for some reason you are not satisfied with your purchase, you can exchange or return the product in its original and unworn condition within 14 days of receipt.

**Return request responses will resume Monday, August 25th. While there may be a delay in our response, refund processing timeframes will be calculated from your initial request date so your refund timeline remains unchanged.

How do exchanges and returns work?

To proceed, send an email to hello@artdealerjournal.com; our customer service will receive the request and will contact you as soon as possible and send a confirmation email within two working days.

You will need to indicate the order number, email, items you want to return or exchange and the associated reason. You can then choose between 3 types of compensation: refund, store credit or exchange.

Exchanges 

Free of charge

Return fees

Italy Free of charge

Europe 10€ 

UK, Switzerland & Norway 15€ 

US & Canada 15€ 

Rest of the world 35€ 

The refund will be made with the same type of payment used during the purchase and will take up to 30 days from receipt by our warehouse. The credit time varies depending on your bank.

*During Archive and Final sales, the items are eligible to be returned for exchange or store credit only, no refunds.

Original shipping costs and export custom duties will not be refunded.